Customer Testimonials

Firkins Chrysler Dodge Jeep Ram

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DealerRater Oct 24, 2020

I was very impressed with this dealer. The service was great and right on time. My service supervisor was very nice and very informative. I will have all of my warranty and maintenance performed at this dealer. Thank you

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Oct 23, 2020

Royce and Alex were absolutely the most professional people and upfront with all aspects of the process in buying my Ram. I had a horrible experience at Sarasota Ford the previous night. Royce went above and beyond to make sure I got the deal I wanted and made it look easy. Jason in finance was helpful with warranty and gap questions. Made sure I had all paperwork to get my money for old gap insurance on the previous vehicle. Again thank you so much Firkins for the complete professionalism I was given. This will be where I do my business.

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DealerRater Oct 23, 2020

I am happy with my 2018 Jeep Wrangler purchase back in 2018 from Firkins. I bought the ten year/100,000 mile extended warranty at the time of purchase, and so far Firkins has honored everything promised by them. And of course I am very happy with my Jeep Wrangler vehicle, as it is the second one I have owned consecutively.

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DealerRater Oct 21, 2020

An AWESOME place to buy a car. Every part of the process, quick and easy. All of the sales associates are extremely friendly and helpful. My associate, Justin Langman is a top notch part of their sales team. Everyone at FIRKINS, Bradenton location, has my respect and gratitude.

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DealerRater Oct 19, 2020

Joe is great! He was helpful and made me feel as worthy client! I will be back to him when I need for my Pacifica and my Jeep

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DealerRater Oct 16, 2020

My service advisor Ron was excellent. He took his time and answered all my questions with respect, knowledge and patience. A very kind person. Need more persons like him.

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DealerRater Oct 16, 2020

Joe Murray has been the service advisor I’ve used for 10 years and two different vehicles. Joes is always polite, professional, and willing to explain all maintenance and service requirements of my vehicle so that I can make an informed decision. He’s the only person I go to and will continue to go. Joe is a great asset to Firkins and the service department

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Google Oct 15, 2020
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DealerRater Oct 14, 2020

Came in for a warranty issue, problem was found right away when I pulled in after a obd 2 scan and fixed within 2 hours.

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Google Oct 14, 2020

Scheduled service on time. Friendly staff

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Firkins Mitsubishi

Oct 19, 2020

Joe Santana went above and beyond to satisfy my customer experience. Give him a raise.

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Google Sep 2, 2020

Yes. The "Wrench" came on on the dashboard so I have been told that means I need to bring it in for service. I've been told by other men who seem to know automobiles that I am wasting my money. In this case, because of the pandemic, I had driven less than 1000 in the 5 months since my last oil change. Since they are using synthetic oil I am told I am throwing my money away. That synthetic oil can go much longer and I should use miles driven as an indicator, not how many months have expired since the last ...

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Google Jul 4, 2020

Went to Dodge next door to look at a truck and the 2nd one I wanted to see was next door at Mitsubishi. Brett and I took a test drive in the first truck, then second. I chose the second, they were identical one gray/silver other white. White one had 10087mi. 17000 less than first. It came down to which one gave me the best deal. Brett and manager Todd worked with me and I think I got a really great deal on my new truck.These guys are professionals and very customer friendly. I will buy from them again. ...

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Google May 26, 2020
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Google Mar 16, 2020

My mom and i just purchased a New 2019 Mitsubishi Mirage ES FWD 4D Hatchback here, and let me tell you..... This place rocks! People are friendly, and the place is very neat. A friend of mine referred Kerri ,Knisley, one of the sales guy, and he said he could help us getting a descent car since my mom and i are first time buyers. Thanks to Kerri for helping us, now we own a BRAND NEW car! Definitely recommending this place, and also Kerri !!! (:

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Google Mar 14, 2020

Excellent service, Kerri helped me a lot in finding the perfect vehicle for me. Even with poor credit i managed to get the vehicle i wanted. Ask for Kerri ;

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Google Mar 14, 2020

Bought my first car here with my husband and they did a very good job of helping us. They gave us a lot of good options. I recommend this branch! And look for Angie ! One of the coolest and nicest person!

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Google Mar 13, 2020

Thank you Ted Russel(Sales Manager)If you're shopping for a new car you should come here and ask for Russel for Sales Manager since he has great customer service, he is courteous & has knowledge of the vehicle's on the lot. Russel helped us get a great deal on our new 2020 (Mitsubishi Mirage ES FWD) Outlander.

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Google Mar 13, 2020

Visited this dealership today just to see if I'm able to get the car I want. I didn't think I was going to be able to drive my new car home today. But Linzy, helped me out. He was very helpful and answered all of my questions. With that being said, I'm one of their happy customers who brought home a new 2019 Mitsubishi Mirage ES FWD!! If you're trying to purchase a car and not having any luck anywhere else, go to Firkins mitsubishi and ask for Linzy!! He will definitely help you out! Great customer service! Thank you so ...

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Google Mar 11, 2020

WOW!Just had the best experience purchasing our Fl. Thanks to Kerri , Rhonda + Mike , we got the best service and attention. Every single person here is beyond friendly and not "salesy". We wish we lived closer but it was definitely worth the hour drive! It blows our local VW locations out of the water. Thanks for the great experience!

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Firkins Service

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Google May 7, 2020

The salesperson and managers were pliable and kept my requests in mind as we were working on a deal. I felt, at the conclusion of the process, that each party benefited from the negotiations that ensued.

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Google Feb 19, 2020

Positive: Quality

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Google Dec 17, 2019

Firkins Collision center just repaired my wife’s car and did an excellent job. I cannot thank Mike Davidson , Hiu , and the staff in the collision center enough. They were great to deal with and even though the insurance company was terrible , they helped smooth everything out and make what was a difficult time , livable. Thanks again Mike.

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Google Nov 17, 2019
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Google Oct 17, 2019

I was in a terrible accident and the person that rear ended me used GAINSCO. I had heard horror stories about this company. However I took my truck into Firken's to get repaired and Mark Johnson was amazing! He kept me informed during the entire process even getting my vehicle service and some recalls taken care. I was not even aware of these recalls. This is the absolute gold standard when it comes to customer service. Mark went above and beyond. He was also able to deal with GAINSCO and I barely even spoke to them. The type of employee ...

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Google Oct 17, 2019

I just bought a Chrysler PT Cruiser and I needed a couple things done on the car . I took the car here and service I received was great .

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Google Sep 17, 2019

What a great experience. I dropped my car off and was in a rental car quickly. They contacted my insurance company and coordinated everything. When there was an issue with a non OEM part being the choice of the insurance company, the body shop manager called me and let me know. He told me how he was going to handle it and let me know that I might need to get involved with the insurance company to demand an OEM part. He told me he would not put the non OEM part (bumper cover) on my car because the quality ...

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Google Sep 17, 2019

Ask for Brian he’s the best !

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Google Jul 17, 2019

Bought my car here... great experience

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Google May 17, 2019

Firkins Used Cars

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Google Oct 6, 2020

chris was amazing from start to finish. THANK YOU !

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Google Sep 1, 2020
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Google Aug 12, 2020

My wife and I had a very pleasant experience when we bought our Pacifica from Firkins Bradenton, Alex was so helpful and is amazingly patient, he went beyond and above his job to make sure whatever was supposed to come with the car was there. If you're buying a car go see Alex!

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Google Jul 27, 2020

Alex was very helpful and patient. He’s honest and humble. He guided me through the buying process as it was my first time purchasing a car on my own. He was responsive even on his day off. I’m confident I got the best price on the car I had been searching for. If you’re purchasing a car, GO SEE ALEX!

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Google Jul 15, 2020

Had a great experience with then there was a bit of mis communication with one of the employees and a bit of over looking on my part. The manager there made sure I was happy and back where I needed to be when I went back to resolve the issue. This guy was very honest and fair with me. The whole staff all the way to the clean crew was absolutely great.

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Google Jul 6, 2020

Jayson and the staff provided a great deal and were very helpful.

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Google Jul 5, 2020

Great customer service. They were extremely helpful in answering all our questions.

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Google May 27, 2020
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Google May 2, 2020

My husband and I have bought numerous vehicles in our 48 years of marriage. Some good experiences and some bad. This company did an outstanding job in the purchase of our vehicle. Our salesperson Dwayne Josey was friendly, knowledgeable and very attentive to our needs. Outstanding customer service!! Thank you

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Google Feb 24, 2020