Customer Testimonials

Firkins Chrysler Dodge Jeep Ram

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DealerRater Aug 5, 2020

Absolutely thrilled with our service. Never any pressure at all and every question was answered. It was an easy process and would definitely refer friends and family.

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Google Aug 5, 2020

Bradley was our sales person he was very knowledgeable very polite and did everything he said that he would do. He went out of his way to help us I would recommend Firkins to anyone.Great product and great dealership.Thank you Bradley Saunders We love our new truckRandy Spencer

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Google Aug 5, 2020

What a great experience! This was my first car purchase at Firkins and I am truly impressed with their people, their efficiency, pricing and service orientation. The best aspect, however, was the speed at which everything went through. From driving into the parking lot to leaving in the new car (including financing) I spent merely 2 1/2 hours at the dealership. These guys rock! A big thank you to Mark and Chris for making this happen.

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Google Aug 4, 2020
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Google Aug 3, 2020

Service gets a 5 star every time, thanks Ken Haluska.

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Google Aug 3, 2020

The Firkins Team did an excellent job helping with our Dodge Ram Rebel purchase.Our salesman Brett McCant also did an excellent job throughout the buying process.Robert C Piner

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Google Aug 3, 2020
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Google Aug 3, 2020

I couldn’t be happier! They were completely honest and treated me like I was family!!! I highly recommend this dealership!!!

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Google Aug 3, 2020

I found out about this place, while searching for a particular vehicle through carfax. And have been looking everywhere, and dealing with other dealers in AZ , Wisconsin and Chicago since I'm from the Chicago area. All these other dealers don't want to talk mych time unless your signing at their offer, no negotiating. When you ask for a liitlr more off,, ill have to speak with my manager,, and get back, the problem is they never bother to call back..Then I ran across Firkins Chrysler, called there and spoke with Marlie who was very nice and offering any assistant ...

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Google Aug 3, 2020

Firkins Mitsubishi

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Google Jul 4, 2020

Went to Dodge next door to look at a truck and the 2nd one I wanted to see was next door at Mitsubishi. Brett and I took a test drive in the first truck, then second. I chose the second, they were identical one gray/silver other white. White one had 10087mi. 17000 less than first. It came down to which one gave me the best deal. Brett and manager Todd worked with me and I think I got a really great deal on my new truck.These guys are professionals and very customer friendly. I will buy from them again. ...

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Google May 26, 2020
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Google Mar 16, 2020

My mom and i just purchased a New 2019 Mitsubishi Mirage ES FWD 4D Hatchback here, and let me tell you..... This place rocks! People are friendly, and the place is very neat. A friend of mine referred Kerri ,Knisley, one of the sales guy, and he said he could help us getting a descent car since my mom and i are first time buyers. Thanks to Kerri for helping us, now we own a BRAND NEW car! Definitely recommending this place, and also Kerri !!! (:

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Google Mar 14, 2020

Excellent service, Kerri helped me a lot in finding the perfect vehicle for me. Even with poor credit i managed to get the vehicle i wanted. Ask for Kerri ;

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Google Mar 14, 2020

Bought my first car here with my husband and they did a very good job of helping us. They gave us a lot of good options. I recommend this branch! And look for Angie ! One of the coolest and nicest person!

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Google Mar 13, 2020

Thank you Ted Russel(Sales Manager)If you're shopping for a new car you should come here and ask for Russel for Sales Manager since he has great customer service, he is courteous & has knowledge of the vehicle's on the lot. Russel helped us get a great deal on our new 2020 (Mitsubishi Mirage ES FWD) Outlander.

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Google Mar 13, 2020

Visited this dealership today just to see if I'm able to get the car I want. I didn't think I was going to be able to drive my new car home today. But Linzy, helped me out. He was very helpful and answered all of my questions. With that being said, I'm one of their happy customers who brought home a new 2019 Mitsubishi Mirage ES FWD!! If you're trying to purchase a car and not having any luck anywhere else, go to Firkins mitsubishi and ask for Linzy!! He will definitely help you out! Great customer service! Thank you so ...

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Google Mar 11, 2020

WOW!Just had the best experience purchasing our Fl. Thanks to Kerri , Rhonda + Mike , we got the best service and attention. Every single person here is beyond friendly and not "salesy". We wish we lived closer but it was definitely worth the hour drive! It blows our local VW locations out of the water. Thanks for the great experience!

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Google Mar 10, 2020

Great people to work with! Love the vehicle we bought and the price was right. We would recommend this dealership and their employees to anyone looking for a new or used vehicle so very careful!.

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Google Feb 25, 2020

Carry is wonderful!! Ty for your help!!

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Firkins Service

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Google May 7, 2020

The salesperson and managers were pliable and kept my requests in mind as we were working on a deal. I felt, at the conclusion of the process, that each party benefited from the negotiations that ensued.

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Google Feb 19, 2020

Positive: Quality

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Google Dec 17, 2019

Firkins Collision center just repaired my wife’s car and did an excellent job. I cannot thank Mike Davidson , Hiu , and the staff in the collision center enough. They were great to deal with and even though the insurance company was terrible , they helped smooth everything out and make what was a difficult time , livable. Thanks again Mike.

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Google Nov 17, 2019
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Google Oct 17, 2019

I was in a terrible accident and the person that rear ended me used GAINSCO. I had heard horror stories about this company. However I took my truck into Firken's to get repaired and Mark Johnson was amazing! He kept me informed during the entire process even getting my vehicle service and some recalls taken care. I was not even aware of these recalls. This is the absolute gold standard when it comes to customer service. Mark went above and beyond. He was also able to deal with GAINSCO and I barely even spoke to them. The type of employee ...

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Google Oct 17, 2019

I just bought a Chrysler PT Cruiser and I needed a couple things done on the car . I took the car here and service I received was great .

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Google Sep 17, 2019

What a great experience. I dropped my car off and was in a rental car quickly. They contacted my insurance company and coordinated everything. When there was an issue with a non OEM part being the choice of the insurance company, the body shop manager called me and let me know. He told me how he was going to handle it and let me know that I might need to get involved with the insurance company to demand an OEM part. He told me he would not put the non OEM part (bumper cover) on my car because the quality ...

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Google Sep 17, 2019

Ask for Brian he’s the best !

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Google Jul 17, 2019

Bought my car here... great experience

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Google May 17, 2019

Firkins Used Cars

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Google Jul 27, 2020

Alex was very helpful and patient. He’s honest and humble. He guided me through the buying process as it was my first time purchasing a car on my own. He was responsive even on his day off. I’m confident I got the best price on the car I had been searching for. If you’re purchasing a car, GO SEE ALEX!

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Google Jul 15, 2020

Had a great experience with then there was a bit of mis communication with one of the employees and a bit of over looking on my part. The manager there made sure I was happy and back where I needed to be when I went back to resolve the issue. This guy was very honest and fair with me. The whole staff all the way to the clean crew was absolutely great.

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Google Jul 6, 2020

Jayson and the staff provided a great deal and were very helpful.

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Google Jul 5, 2020

Great customer service. They were extremely helpful in answering all our questions.

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Google May 27, 2020
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Google May 2, 2020

My husband and I have bought numerous vehicles in our 48 years of marriage. Some good experiences and some bad. This company did an outstanding job in the purchase of our vehicle. Our salesperson Dwayne Josey was friendly, knowledgeable and very attentive to our needs. Outstanding customer service!! Thank you

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Google Feb 24, 2020
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Google Feb 10, 2020

This is the first time I bought a vehicle from the used side of Firkins, they are great people to deal with. We spoke with three different sales people because of coming a couple different times to look at a vehicle once at closing the salesman was willing to stay past 8pm to help us but we told him we would come back the next day. He was unfortunately sick the next day so we dealt with a different salesman and he was excellent. We even spoke with one of the guys we had bought a new vehicle from years ...

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Google Jan 17, 2020

Recently bought a Nissan Pathfinder. I got a great deals and Dwayne was professional and helpful and made the whole experience great. Highly recommend this dealership and staff.

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Google Dec 17, 2019

Sales associates were professional and knowledgeable. The store was clean and well kept. It was a very nice experience And I Wouldn't hesitate to refer my friends or family there. Yes I did find a very nice and affordable car. .

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