Customer Testimonials

Firkins Chrysler Dodge Jeep Ram

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Google May 1, 2024

We just drove off the lot with a beautiful certified pre-owned 2023 Jeep Grand Cherokee Altitude. We traded in our Nissan and leveled up. From start to finish, the process was incredibly smooth and enjoyable. Thomas was our salesman. He was professional, personal, knowledgeable and made sure we got the best we could for our trade in. We communicated via text, email, and in person. Very seamless and zero stress experience. Everything was explained to us in simple terms, and we didn't feel confused or outpaced at any point. No question, we would recommend and use Firkins for all our ...

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Google Apr 5, 2024

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Google Mar 29, 2024

Just want to give another massive thank you to salesman DAN and his team 🙏I bought my dream car yesterday a 2020 dodge charger that I’m absolutely in love with. Also , I would highly recommend this place to anyone looking to buy a vehicle . The welcoming customer service me and my partner received was phenomenal and I drove off the lot with my car same day .. so a massive thank you to Dan and other associates 😀😀

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Google Mar 21, 2024

I just want to thank Giovanni so much and his staff for helping me get into a beautiful 2021 gmc terrain. He didn’t quiet on me and he was very professional.

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Google Mar 20, 2024

Just went to look

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Google Mar 18, 2024

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Google Mar 12, 2024

I was calling about a vehicle that I found online the salesman put me on hold so he could gather information about it I stayed on hold for 27 minutes until I finally had enough and hung up. The salesman took my phone number before he went to gather information in case we were disconnected and yet he never called me back.

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Google Mar 1, 2024

Took our 2023 Wrangler in for oil change and tire rotation at Firkins in Bradenton. Decided to do a 5 tire rotation including the spare. When I got home, I needed to get something out of the back of the vehicle. Upon closing the rear door, I noticed a wobble from the spare. The technician had simply put the locking lug nut on one of the studs and hadn’t tightened it and neglected to put the other two lug nuts on entirely! I had driven 6 miles in heavy traffic with literally one lug nut that wasn’t even tight! Thank goodness ...

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Google Feb 20, 2024

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Google Feb 17, 2024

Mike Davidson the Collision Manager at Firkins is the man! He worked tirelessly on our behalf to fix a warranty issue we were having with the hood of our 2018 Pacifica Van. He got it resolved!! Also, he and his staff went above and beyond to fix a " creaking sound " we were having in the driver's side tire well for over a year, that the service department was unable to rectify and said "it was just the nature of the Pacifica's and the Wranglers". Thank you Mike! We will refer friends and family to the ...

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Google Feb 6, 2024

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Google Feb 2, 2024

Bought 2 trucks from Guinifer, she is absolutely amazing.

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Google Jan 31, 2024

Purchased a pre-owned Wrangler and my salesman was Dan Horn, couldn't be happier with the entire transaction. I felt like Dan not only knew his product but that he was actively helping me at every step, including finance and delivery. I highly recommend Dan Horn.

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DealerRater Jan 28, 2024

After blowing a gasket in the middle of the freeway, I was able to get immediate service at Ferkins. Jake in the service department was extremely understanding and communicable. I hands-down recommend Ferkins!

Read at DealerRater

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Google Jan 24, 2024

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DealerRater Jan 22, 2024

Firkins (Scott T. as well as Jason B.) were very attentive, efficient, very personable in helping us finalize our 2023 Jeep Grand Cherokee 4xe Purchase. Highly recommend the dealership. Terry K.

Read at DealerRater

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Google Jan 4, 2024

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Google Dec 29, 2023

didn't act like buzzards on roadkill. They let us approach them instead of hounding us.

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Google Dec 25, 2023

The manager is so helpful! Customer service is top-notch! I will always come here instead of Tampa!!

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Google Dec 12, 2023

Mike did a great job for us. He kept us informed all the way. We felt fortunate to have him on our job.

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Google Dec 7, 2023

Great service fair prices. Good donuts in waiting room

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Google Dec 6, 2023

Had our van serviced while in from out of town. Excellent service. Stop was quick and easy. Everyone treated us great.

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Google Nov 12, 2023

Love Firkins! For service, Billy was great!

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Google Nov 12, 2023

Geovanny Rodriguez was fantastic. He's really responsive and even got to the dealership early to help me get a inspection done on the vehicle so we could purchase it this weekend. Although we didn't get a veterans discount from Craig (smirk) we did have a great buying experience. We would recommend going to these guys and ask for Geo!

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Google Nov 9, 2023

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Google Oct 30, 2023

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Google Oct 27, 2023

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Google Oct 20, 2023

My friends and I were in on Wednesday this week. I had the best car buying experience ever!! Jason Mann was professional, kind and so accommodating. Jef Schwartz went above and beyond to help my friends as well. I recommended this dealership!! Great service. Thank you Jason and Jef!!

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Google Oct 20, 2023

Wonderful!!!

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Google Oct 18, 2023

I had an amazing car buying experience! Keith and Casey got us exactly what we wanted and needed for an amazing price! They made the process quick and easy, drove my new car off the lot same day. Fair trade in prices... overall VERY impressed! Keith and Casey are definitely assets and I will be doing business with them in the future!

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Google Oct 10, 2023

No pushy salespeople. Great experience.

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Google Sep 23, 2023

Billie Dell is a good service writer the service good

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Google Sep 15, 2023

Purchased a vehicle with Tom and he was the best! Made sure I was taken care of during the process. The car needed some touch up paint and Tom made sure to get me in as soon as possible. Bryan with the body shop was the best as well.. set me up with a rental car until my car was finished. Couldn’t have asked for better people to deal with other than Tom and Bryan.. very communicative, professional, makes sure you are satisfied! Highly recommend these guys at Firkins!

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Google Sep 13, 2023

If you are looking for a quality used vehicle, look no further than Firkins. The whole process of buying a preowned car was made so easy largely due to our sales representative Guinifer Mendez. Guinifer was very informative, friendly, and worked very hard to be sure my wife and I were comfortable and satisfied. We highly recommend Firkins and are sure that you too will be satisfied. Ask for Guinifer and she will take care of the rest.

DealerRater logo
DealerRater Sep 8, 2023

As a disable Veteran, I had a wonderful purchase experience at Firkins in Bradenton, Florida. to include service after the sale. And did the extra five miles. MURICE, the used car sale manager very communicative and helpful does the extra mile after the sale for Veterans or anyone, Keith, the used car Service manager treats my vehicle as his own, and April, the transfer title personnel is very knowledgeable of each states title requirements and handles your title quickly. All personnel at Firkins are Veteran friendly so I recommend to veterans to shop at Firkins: a good shopping experience. The ...

Read at DealerRater

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Google Aug 27, 2023

Firkin's has always serviced my Jeep's. Their staff are professional, friendly and courageous. Have purchased three Jeep's from Firkin's and all were cared for by their service department. I would highly recommend them for any auto repair.

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Google Aug 8, 2023

Great service as always.

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Google Aug 8, 2023

Excellent service

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Google Aug 8, 2023

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Google Aug 7, 2023

Eric is an excellent service representative! Eric is very knowledgeable, helpful and understanding. He made me feel comfortable about talking care of my vehicle. I had an issue with my water pump and he had it fixed in a timely manner. Very satisfied with his service and I would recommend Firkins in a heart beat!

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Google Aug 7, 2023

Very customer service oriented and work hard to make a deal. They made several text contacts to ensure everything was going well up to making appointment and followup.

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Google Aug 6, 2023

As much as I despise car shopping, Shane made the process fast & easy, without cringey sales tactics.

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Google Aug 5, 2023

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Google Aug 5, 2023

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Google Aug 5, 2023

Good service a little pricey though

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Google Aug 5, 2023

i havent bought a vehicl there, but they recently serviced my 21 Jeep Wrangler and they were fantastic to me and my vehicle

Google logo
Google Aug 4, 2023

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Google Aug 4, 2023

I hah to have some service on my van which is a 2011 Town. & Country. The service department was extremely friendly and fixed it for me despite needing quite a bit of repairs. Thank you Brent for keeping me informed as the work went on.

Google logo
Google Aug 4, 2023

....Weds. pickup blows cold air!.....Thursday she blows Hot Hot!...of course its after 6 to find this out. LOL So, called the service department at 8am and spoke with Jon. Said to bring her in and they would try to work her in. Be there in 30! Met Jon and gratefully had the courtesy van take me back home. Around 1130 Jon calls with the good/bad/good news. Good - found the problem. Bad $2200 and have to order the parts. Good - Extended warranty covered all but the $100 deductible. 🙂 Left it over the weekend so to be first in line when ...

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Google Aug 4, 2023

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Google Aug 3, 2023

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Google Aug 2, 2023

Great place for service

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Google Aug 2, 2023

Mikail & the collision team at Firkins are top notch! Unfortunately, I’ve had to take my car here twice this year - but it has been THE best experience. My car was keyd really bad and most body shops turned me away and told me to just trade it in for another car??? Firkins took on the project and made my car look brand new. A couple days later a crazy driver crashed into me. Mikail was able to get my car on the schedule asap and again my car looks brand new and might even drive better than ...

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Google Aug 2, 2023

Shawn Clarke. Great sales rep

Google logo
Google Aug 2, 2023

Stephanie (service extraordinaire) took care of all services in a timely fashion. Went over recommended services and explained each one throughly ensuring that I understand what services my Ram needs. Her patience with me was definitely appreciated seeing as I can be quite analytical and ask a lot of questions. Make sure you request Stephanie when pulling into Firkin’s service department. She has the passion needed to make sure all her guests have a great experience. Rob (service director) great communication and able to assist with additional needed information. Overall 5 out of 5 stars for Firkin’s Service department. Don’...

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Google Aug 2, 2023

Easy to deal with...Brad was great!

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Google Aug 2, 2023

They filled my dreams and went overboard. I could not ask for a beautiful jeep like I got!

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Google Aug 1, 2023

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Google Jul 31, 2023

Google logo
Google Jul 31, 2023

Eric, a service advisor, was very helpful throughout entire process

Google logo
Google Jul 31, 2023

Never have to worry about the work on my truck . Service is completely satisfactory. People are friendly and eager to help.

Google logo
Google Jul 31, 2023

Firkins has not failed us in the 2 years I have been here the repairs you have done on my 2010 Dodge Dakota have kept it on the road and it is still a great truck and 13 years old it runs and feels like it did when it was 3 years old and now that Dodge has discontinued making parts Firkins has met the challenge and made many repairs that are making it a classic V8 truck I hope we get over this climate lie and get back to making MOPARS again!!!

Google logo
Google Jul 31, 2023

Firkins a great dealership where you can find any truck I will recommend for anyone Fabiola Trejo she’s a great lady I really recommend her

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Google Jul 29, 2023

Billy Dell service department once again resolved our issue, communicated and had car ready on the projected delivery day.

Google logo
Google Jul 29, 2023

Warranty work was done on my 2018 Jeep JL. Firkins did a great job seeing it through. Thank you.,

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Google Jul 29, 2023

John Curtis was very professional and helpful. Thanks

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Google Jul 28, 2023

very kind and helpful people

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Google Jul 28, 2023

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Google Jul 27, 2023

Always well taken care of at Firkins, always great service and speedy too!

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Google Jul 27, 2023

My wife went in for service on our Jeep wrangler her service advisor George went above and beyond!!!

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Google Jul 27, 2023

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Google Jul 27, 2023

Quick and efficient.

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Google Jul 27, 2023

I moved to this area 19 years ago, I had a 1998 Jeep Cherokee at the time and began using Firkins for service. Since then there has been an unbreakable bond that has formed. In 2014 I bought another Cherokee from the dealership and it's extremely while maintained because of the care that it's received each time I take it there for service.

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Google Jul 27, 2023

Would highly recommend Sibel Russell Was amazing as well as financing team

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Google Jul 27, 2023

I have recently been very disappointed with Firkins (summer of last year) however this was a much different experience with amazing customer service and overall interaction improvements. I am so glad they getting back to their "old self" and making it a better experience.

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Google Jul 26, 2023

Mr. Billy is great thank you!

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Google Jul 25, 2023

Brian and the team exceeded my expectations in upgrading the stock bumper of my 2018 Wrangler JL Sport to the Mopar off road steel bumper to match the front off road bumper they upgraded previously. It was really nice to get it the great service after waiting 5 months to get the bumper. Previously they did a superb job in refinishing most of my hinges that were bubbling due to an imperfections in the finishing process. Thanks Firkins! Thanks Collision Team!

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Google Jul 25, 2023

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Google Jul 25, 2023

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Google Jul 24, 2023

The entire staff at the service department is exceptional. The service was done on a Saturday and everyone was engaged and eager to please. I would give a Six star rating if I could.

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Google Jul 24, 2023

Friendly, knowledgable and timely.

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Google Jul 24, 2023

They identified my problem. Had to order part to fix. Waiting for part to come.

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Google Jul 24, 2023

See Shane - he was first salesmen that I’ve had with no pressure and no fake pretend to be your friend and care about your life like most often do.Very happy with my purchase. Will recommend Shane

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Google Jul 24, 2023

DealerRater logo
DealerRater Jul 23, 2023

Brett was the best salesman. He actually stood up for me against the sales manager fighting for the sale. He knew my offer was reasonable and wanted the sale to happen. He was great throughout the entire process and I will say the dealership in the end did make the deal happen so I was very happy with the overall experience, eventually.

Read at DealerRater

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Google Jul 23, 2023

Great work & car was ready on time!

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Google Jul 23, 2023

These folks are friendly and honest! Yep - you don't hear that second word very often when dealing with car dealers. But these folks really ARE!! We take all of our cars there! (A Wrangler, Renegade, Compass and Chrysler 200)

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Google Jul 23, 2023

Jon Curtis was my service advisor and he was very accommodating. You need more people like him. He’s truly so kind and I was in and out for my oil change.

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Google Jul 20, 2023

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Google Jul 20, 2023

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Google Jul 20, 2023

Great staff and service

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Google Jul 20, 2023

Awesome service every time!!!!!!

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Google Jul 20, 2023

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Google Jul 18, 2023

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Google Jul 17, 2023

This post should be under Caitlin Smith My service was exceptional wonderful service from start to finish!

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Google Jul 17, 2023

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Google Jul 17, 2023

Got me in on a Saturday and took great careto resolve my issue.

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Google Jul 17, 2023

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Google Jul 17, 2023

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Google Jul 16, 2023

Firkins Mitsubishi

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Google May 1, 2024

We just drove off the lot with a beautiful certified pre-owned 2023 Jeep Grand Cherokee Altitude. We traded in our Nissan and leveled up. From start to finish, the process was incredibly smooth and enjoyable. Thomas was our salesman. He was professional, personal, knowledgeable and made sure we got the best we could for our trade in. We communicated via text, email, and in person. Very seamless and zero stress experience. Everything was explained to us in simple terms, and we didn't feel confused or outpaced at any point. No question, we would recommend and use Firkins for all our ...

Google logo
Google Apr 5, 2024

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Google Mar 29, 2024

Just want to give another massive thank you to salesman DAN and his team 🙏I bought my dream car yesterday a 2020 dodge charger that I’m absolutely in love with. Also , I would highly recommend this place to anyone looking to buy a vehicle . The welcoming customer service me and my partner received was phenomenal and I drove off the lot with my car same day .. so a massive thank you to Dan and other associates 😀😀

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Google Mar 21, 2024

I just want to thank Giovanni so much and his staff for helping me get into a beautiful 2021 gmc terrain. He didn’t quiet on me and he was very professional.

Google logo
Google Mar 20, 2024

Just went to look

Google logo
Google Mar 18, 2024

Google logo
Google Mar 12, 2024

I was calling about a vehicle that I found online the salesman put me on hold so he could gather information about it I stayed on hold for 27 minutes until I finally had enough and hung up. The salesman took my phone number before he went to gather information in case we were disconnected and yet he never called me back.

Google logo
Google Mar 1, 2024

Took our 2023 Wrangler in for oil change and tire rotation at Firkins in Bradenton. Decided to do a 5 tire rotation including the spare. When I got home, I needed to get something out of the back of the vehicle. Upon closing the rear door, I noticed a wobble from the spare. The technician had simply put the locking lug nut on one of the studs and hadn’t tightened it and neglected to put the other two lug nuts on entirely! I had driven 6 miles in heavy traffic with literally one lug nut that wasn’t even tight! Thank goodness ...

Google logo
Google Feb 20, 2024

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Google Feb 17, 2024

Mike Davidson the Collision Manager at Firkins is the man! He worked tirelessly on our behalf to fix a warranty issue we were having with the hood of our 2018 Pacifica Van. He got it resolved!! Also, he and his staff went above and beyond to fix a " creaking sound " we were having in the driver's side tire well for over a year, that the service department was unable to rectify and said "it was just the nature of the Pacifica's and the Wranglers". Thank you Mike! We will refer friends and family to the ...

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Google Feb 6, 2024

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Google Feb 2, 2024

Bought 2 trucks from Guinifer, she is absolutely amazing.

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Google Jan 31, 2024

Purchased a pre-owned Wrangler and my salesman was Dan Horn, couldn't be happier with the entire transaction. I felt like Dan not only knew his product but that he was actively helping me at every step, including finance and delivery. I highly recommend Dan Horn.

DealerRater logo
DealerRater Jan 28, 2024

After blowing a gasket in the middle of the freeway, I was able to get immediate service at Ferkins. Jake in the service department was extremely understanding and communicable. I hands-down recommend Ferkins!

Read at DealerRater

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Google Jan 24, 2024

DealerRater logo
DealerRater Jan 22, 2024

Firkins (Scott T. as well as Jason B.) were very attentive, efficient, very personable in helping us finalize our 2023 Jeep Grand Cherokee 4xe Purchase. Highly recommend the dealership. Terry K.

Read at DealerRater

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Google Jan 4, 2024

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Google Dec 29, 2023

didn't act like buzzards on roadkill. They let us approach them instead of hounding us.

Google logo
Google Dec 25, 2023

The manager is so helpful! Customer service is top-notch! I will always come here instead of Tampa!!

Google logo
Google Dec 12, 2023

Mike did a great job for us. He kept us informed all the way. We felt fortunate to have him on our job.

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Google Dec 7, 2023

Great service fair prices. Good donuts in waiting room

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Google Dec 6, 2023

Had our van serviced while in from out of town. Excellent service. Stop was quick and easy. Everyone treated us great.

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Google Nov 12, 2023

Love Firkins! For service, Billy was great!

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Google Nov 12, 2023

Geovanny Rodriguez was fantastic. He's really responsive and even got to the dealership early to help me get a inspection done on the vehicle so we could purchase it this weekend. Although we didn't get a veterans discount from Craig (smirk) we did have a great buying experience. We would recommend going to these guys and ask for Geo!

Google logo
Google Nov 9, 2023

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Google Oct 30, 2023

Google logo
Google Oct 27, 2023

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Google Oct 20, 2023

My friends and I were in on Wednesday this week. I had the best car buying experience ever!! Jason Mann was professional, kind and so accommodating. Jef Schwartz went above and beyond to help my friends as well. I recommended this dealership!! Great service. Thank you Jason and Jef!!

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Google Oct 20, 2023

Wonderful!!!

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Google Oct 18, 2023

I had an amazing car buying experience! Keith and Casey got us exactly what we wanted and needed for an amazing price! They made the process quick and easy, drove my new car off the lot same day. Fair trade in prices... overall VERY impressed! Keith and Casey are definitely assets and I will be doing business with them in the future!

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Google Oct 10, 2023

No pushy salespeople. Great experience.

Google logo
Google Sep 23, 2023

Billie Dell is a good service writer the service good

Google logo
Google Sep 15, 2023

Purchased a vehicle with Tom and he was the best! Made sure I was taken care of during the process. The car needed some touch up paint and Tom made sure to get me in as soon as possible. Bryan with the body shop was the best as well.. set me up with a rental car until my car was finished. Couldn’t have asked for better people to deal with other than Tom and Bryan.. very communicative, professional, makes sure you are satisfied! Highly recommend these guys at Firkins!

Google logo
Google Sep 13, 2023

If you are looking for a quality used vehicle, look no further than Firkins. The whole process of buying a preowned car was made so easy largely due to our sales representative Guinifer Mendez. Guinifer was very informative, friendly, and worked very hard to be sure my wife and I were comfortable and satisfied. We highly recommend Firkins and are sure that you too will be satisfied. Ask for Guinifer and she will take care of the rest.

DealerRater logo
DealerRater Sep 8, 2023

As a disable Veteran, I had a wonderful purchase experience at Firkins in Bradenton, Florida. to include service after the sale. And did the extra five miles. MURICE, the used car sale manager very communicative and helpful does the extra mile after the sale for Veterans or anyone, Keith, the used car Service manager treats my vehicle as his own, and April, the transfer title personnel is very knowledgeable of each states title requirements and handles your title quickly. All personnel at Firkins are Veteran friendly so I recommend to veterans to shop at Firkins: a good shopping experience. The ...

Read at DealerRater

Google logo
Google Aug 27, 2023

Firkin's has always serviced my Jeep's. Their staff are professional, friendly and courageous. Have purchased three Jeep's from Firkin's and all were cared for by their service department. I would highly recommend them for any auto repair.

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Google Aug 8, 2023

Great service as always.

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Google Aug 8, 2023

Excellent service

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Google Aug 8, 2023

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Google Aug 7, 2023

Eric is an excellent service representative! Eric is very knowledgeable, helpful and understanding. He made me feel comfortable about talking care of my vehicle. I had an issue with my water pump and he had it fixed in a timely manner. Very satisfied with his service and I would recommend Firkins in a heart beat!

Google logo
Google Aug 7, 2023

Very customer service oriented and work hard to make a deal. They made several text contacts to ensure everything was going well up to making appointment and followup.

Google logo
Google Aug 6, 2023

As much as I despise car shopping, Shane made the process fast & easy, without cringey sales tactics.

Google logo
Google Aug 5, 2023

Google logo
Google Aug 5, 2023

Google logo
Google Aug 5, 2023

Good service a little pricey though

Google logo
Google Aug 5, 2023

i havent bought a vehicl there, but they recently serviced my 21 Jeep Wrangler and they were fantastic to me and my vehicle

Google logo
Google Aug 4, 2023

Google logo
Google Aug 4, 2023

I hah to have some service on my van which is a 2011 Town. & Country. The service department was extremely friendly and fixed it for me despite needing quite a bit of repairs. Thank you Brent for keeping me informed as the work went on.

Google logo
Google Aug 4, 2023

....Weds. pickup blows cold air!.....Thursday she blows Hot Hot!...of course its after 6 to find this out. LOL So, called the service department at 8am and spoke with Jon. Said to bring her in and they would try to work her in. Be there in 30! Met Jon and gratefully had the courtesy van take me back home. Around 1130 Jon calls with the good/bad/good news. Good - found the problem. Bad $2200 and have to order the parts. Good - Extended warranty covered all but the $100 deductible. 🙂 Left it over the weekend so to be first in line when ...

Google logo
Google Aug 4, 2023

Google logo
Google Aug 3, 2023

Google logo
Google Aug 2, 2023

Great place for service

Google logo
Google Aug 2, 2023

Mikail & the collision team at Firkins are top notch! Unfortunately, I’ve had to take my car here twice this year - but it has been THE best experience. My car was keyd really bad and most body shops turned me away and told me to just trade it in for another car??? Firkins took on the project and made my car look brand new. A couple days later a crazy driver crashed into me. Mikail was able to get my car on the schedule asap and again my car looks brand new and might even drive better than ...

Google logo
Google Aug 2, 2023

Shawn Clarke. Great sales rep

Google logo
Google Aug 2, 2023

Stephanie (service extraordinaire) took care of all services in a timely fashion. Went over recommended services and explained each one throughly ensuring that I understand what services my Ram needs. Her patience with me was definitely appreciated seeing as I can be quite analytical and ask a lot of questions. Make sure you request Stephanie when pulling into Firkin’s service department. She has the passion needed to make sure all her guests have a great experience. Rob (service director) great communication and able to assist with additional needed information. Overall 5 out of 5 stars for Firkin’s Service department. Don’...

Google logo
Google Aug 2, 2023

Easy to deal with...Brad was great!

Google logo
Google Aug 2, 2023

They filled my dreams and went overboard. I could not ask for a beautiful jeep like I got!

Google logo
Google Aug 1, 2023

Google logo
Google Jul 31, 2023

Google logo
Google Jul 31, 2023

Eric, a service advisor, was very helpful throughout entire process

Google logo
Google Jul 31, 2023

Never have to worry about the work on my truck . Service is completely satisfactory. People are friendly and eager to help.

Google logo
Google Jul 31, 2023

Firkins has not failed us in the 2 years I have been here the repairs you have done on my 2010 Dodge Dakota have kept it on the road and it is still a great truck and 13 years old it runs and feels like it did when it was 3 years old and now that Dodge has discontinued making parts Firkins has met the challenge and made many repairs that are making it a classic V8 truck I hope we get over this climate lie and get back to making MOPARS again!!!

Google logo
Google Jul 31, 2023

Firkins a great dealership where you can find any truck I will recommend for anyone Fabiola Trejo she’s a great lady I really recommend her

Google logo
Google Jul 29, 2023

Billy Dell service department once again resolved our issue, communicated and had car ready on the projected delivery day.

Google logo
Google Jul 29, 2023

Warranty work was done on my 2018 Jeep JL. Firkins did a great job seeing it through. Thank you.,

Google logo
Google Jul 29, 2023

John Curtis was very professional and helpful. Thanks

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Google Jul 28, 2023

very kind and helpful people

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Google Jul 28, 2023

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Google Jul 27, 2023

Always well taken care of at Firkins, always great service and speedy too!

Google logo
Google Jul 27, 2023

My wife went in for service on our Jeep wrangler her service advisor George went above and beyond!!!

Google logo
Google Jul 27, 2023

Google logo
Google Jul 27, 2023

Quick and efficient.

Google logo
Google Jul 27, 2023

I moved to this area 19 years ago, I had a 1998 Jeep Cherokee at the time and began using Firkins for service. Since then there has been an unbreakable bond that has formed. In 2014 I bought another Cherokee from the dealership and it's extremely while maintained because of the care that it's received each time I take it there for service.

Google logo
Google Jul 27, 2023

Would highly recommend Sibel Russell Was amazing as well as financing team

Google logo
Google Jul 27, 2023

I have recently been very disappointed with Firkins (summer of last year) however this was a much different experience with amazing customer service and overall interaction improvements. I am so glad they getting back to their "old self" and making it a better experience.

Google logo
Google Jul 26, 2023

Mr. Billy is great thank you!

Google logo
Google Jul 25, 2023

Brian and the team exceeded my expectations in upgrading the stock bumper of my 2018 Wrangler JL Sport to the Mopar off road steel bumper to match the front off road bumper they upgraded previously. It was really nice to get it the great service after waiting 5 months to get the bumper. Previously they did a superb job in refinishing most of my hinges that were bubbling due to an imperfections in the finishing process. Thanks Firkins! Thanks Collision Team!

Google logo
Google Jul 25, 2023

Google logo
Google Jul 25, 2023

Google logo
Google Jul 24, 2023

The entire staff at the service department is exceptional. The service was done on a Saturday and everyone was engaged and eager to please. I would give a Six star rating if I could.

Google logo
Google Jul 24, 2023

Friendly, knowledgable and timely.

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Google Jul 24, 2023

They identified my problem. Had to order part to fix. Waiting for part to come.

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Google Jul 24, 2023

See Shane - he was first salesmen that I’ve had with no pressure and no fake pretend to be your friend and care about your life like most often do.Very happy with my purchase. Will recommend Shane

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Google Jul 24, 2023

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DealerRater Jul 23, 2023

Brett was the best salesman. He actually stood up for me against the sales manager fighting for the sale. He knew my offer was reasonable and wanted the sale to happen. He was great throughout the entire process and I will say the dealership in the end did make the deal happen so I was very happy with the overall experience, eventually.

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Google Jul 23, 2023

Great work & car was ready on time!

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Google Jul 23, 2023

These folks are friendly and honest! Yep - you don't hear that second word very often when dealing with car dealers. But these folks really ARE!! We take all of our cars there! (A Wrangler, Renegade, Compass and Chrysler 200)

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Google Jul 23, 2023

Jon Curtis was my service advisor and he was very accommodating. You need more people like him. He’s truly so kind and I was in and out for my oil change.

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Google Jul 20, 2023

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Google Jul 20, 2023

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Google Jul 20, 2023

Great staff and service

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Google Jul 20, 2023

Awesome service every time!!!!!!

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Google Jul 20, 2023

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Google Jul 18, 2023

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Google Jul 17, 2023

This post should be under Caitlin Smith My service was exceptional wonderful service from start to finish!

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Google Jul 17, 2023

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Google Jul 17, 2023

Got me in on a Saturday and took great careto resolve my issue.

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Google Jul 17, 2023

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Google Jul 17, 2023

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Google Jul 16, 2023

Firkins Service

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Google May 1, 2024

We just drove off the lot with a beautiful certified pre-owned 2023 Jeep Grand Cherokee Altitude. We traded in our Nissan and leveled up. From start to finish, the process was incredibly smooth and enjoyable. Thomas was our salesman. He was professional, personal, knowledgeable and made sure we got the best we could for our trade in. We communicated via text, email, and in person. Very seamless and zero stress experience. Everything was explained to us in simple terms, and we didn't feel confused or outpaced at any point. No question, we would recommend and use Firkins for all our ...

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Google Apr 5, 2024

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Google Mar 29, 2024

Just want to give another massive thank you to salesman DAN and his team 🙏I bought my dream car yesterday a 2020 dodge charger that I’m absolutely in love with. Also , I would highly recommend this place to anyone looking to buy a vehicle . The welcoming customer service me and my partner received was phenomenal and I drove off the lot with my car same day .. so a massive thank you to Dan and other associates 😀😀

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Google Mar 21, 2024

I just want to thank Giovanni so much and his staff for helping me get into a beautiful 2021 gmc terrain. He didn’t quiet on me and he was very professional.

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Google Mar 20, 2024

Just went to look

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Google Mar 18, 2024

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Google Mar 12, 2024

I was calling about a vehicle that I found online the salesman put me on hold so he could gather information about it I stayed on hold for 27 minutes until I finally had enough and hung up. The salesman took my phone number before he went to gather information in case we were disconnected and yet he never called me back.

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Google Mar 1, 2024

Took our 2023 Wrangler in for oil change and tire rotation at Firkins in Bradenton. Decided to do a 5 tire rotation including the spare. When I got home, I needed to get something out of the back of the vehicle. Upon closing the rear door, I noticed a wobble from the spare. The technician had simply put the locking lug nut on one of the studs and hadn’t tightened it and neglected to put the other two lug nuts on entirely! I had driven 6 miles in heavy traffic with literally one lug nut that wasn’t even tight! Thank goodness ...

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Google Feb 20, 2024

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Google Feb 17, 2024

Mike Davidson the Collision Manager at Firkins is the man! He worked tirelessly on our behalf to fix a warranty issue we were having with the hood of our 2018 Pacifica Van. He got it resolved!! Also, he and his staff went above and beyond to fix a " creaking sound " we were having in the driver's side tire well for over a year, that the service department was unable to rectify and said "it was just the nature of the Pacifica's and the Wranglers". Thank you Mike! We will refer friends and family to the ...

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Google Feb 6, 2024

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Google Feb 2, 2024

Bought 2 trucks from Guinifer, she is absolutely amazing.

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Google Jan 31, 2024

Purchased a pre-owned Wrangler and my salesman was Dan Horn, couldn't be happier with the entire transaction. I felt like Dan not only knew his product but that he was actively helping me at every step, including finance and delivery. I highly recommend Dan Horn.

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DealerRater Jan 28, 2024

After blowing a gasket in the middle of the freeway, I was able to get immediate service at Ferkins. Jake in the service department was extremely understanding and communicable. I hands-down recommend Ferkins!

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Google Jan 24, 2024

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DealerRater Jan 22, 2024

Firkins (Scott T. as well as Jason B.) were very attentive, efficient, very personable in helping us finalize our 2023 Jeep Grand Cherokee 4xe Purchase. Highly recommend the dealership. Terry K.

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Google Jan 4, 2024

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Google Dec 29, 2023

didn't act like buzzards on roadkill. They let us approach them instead of hounding us.

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Google Dec 25, 2023

The manager is so helpful! Customer service is top-notch! I will always come here instead of Tampa!!

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Google Dec 12, 2023

Mike did a great job for us. He kept us informed all the way. We felt fortunate to have him on our job.

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Google Dec 7, 2023

Great service fair prices. Good donuts in waiting room

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Google Dec 6, 2023

Had our van serviced while in from out of town. Excellent service. Stop was quick and easy. Everyone treated us great.

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Google Nov 12, 2023

Love Firkins! For service, Billy was great!

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Google Nov 12, 2023

Geovanny Rodriguez was fantastic. He's really responsive and even got to the dealership early to help me get a inspection done on the vehicle so we could purchase it this weekend. Although we didn't get a veterans discount from Craig (smirk) we did have a great buying experience. We would recommend going to these guys and ask for Geo!

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Google Nov 9, 2023