Customer Testimonials

Firkins Chrysler Dodge Jeep Ram

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DealerRater May 27, 2020
 

Upon arrival at firkins we met Brad and he was extremely knowledgeable and very friendly. He listened to what we were interested in, which made the experience of buying a new vehicle much less stressful.

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Google May 27, 2020
 

Best service department I have ever found!And the best salesperson, Sean Clark. Will continue to go there for next car, number 4 .

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Google May 27, 2020
 

The best car shopping experience that I have ever had in the past few years. No pressure, very friendly and knowledge able. Please ask for Shawn Clarke as he was awesome!!

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Google May 26, 2020
 
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Google May 26, 2020
 
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Google May 26, 2020
 

This is the second time working with these guys and I do appreciate their patience and customer service. They make you feel welcome and comfortable. I especially appreciate their efforts during this time because I'm sure it can be difficult with all the extra precautions. Very friendly and helpful.

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Google May 26, 2020
 

The whole team at firkins treated me great, will definitely continue to go there for all of my future vehicle needs!

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Google May 26, 2020
 

Found the truck I wanted on the website back in 2018, walked in and drove away in a couple hours with a new (to me) truck from the used lot. Everyone was easy to work with and no hassle. Will be back when I need another truck!

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Google May 25, 2020
 
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Google May 25, 2020
 

Great communication from start to finish.

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Firkins Mitsubishi

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Google May 26, 2020
 
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Google Mar 16, 2020
 

My mom and i just purchased a New 2019 Mitsubishi Mirage ES FWD 4D Hatchback here, and let me tell you..... This place rocks! People are friendly, and the place is very neat. A friend of mine referred Kerri ,Knisley, one of the sales guy, and he said he could help us getting a descent car since my mom and i are first time buyers. Thanks to Kerri for helping us, now we own a BRAND NEW car! Definitely recommending this place, and also Kerri !!! (:

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Google Mar 14, 2020
 

Excellent service, Kerri helped me a lot in finding the perfect vehicle for me. Even with poor credit i managed to get the vehicle i wanted. Ask for Kerri ;

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Google Mar 14, 2020
 

Bought my first car here with my husband and they did a very good job of helping us. They gave us a lot of good options. I recommend this branch! And look for Angie ! One of the coolest and nicest person!

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Google Mar 13, 2020
 

Thank you Ted Russel(Sales Manager)If you're shopping for a new car you should come here and ask for Russel for Sales Manager since he has great customer service, he is courteous & has knowledge of the vehicle's on the lot. Russel helped us get a great deal on our new 2020 (Mitsubishi Mirage ES FWD) Outlander.

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Google Mar 13, 2020
 

Visited this dealership today just to see if I'm able to get the car I want. I didn't think I was going to be able to drive my new car home today. But Linzy, helped me out. He was very helpful and answered all of my questions. With that being said, I'm one of their happy customers who brought home a new 2019 Mitsubishi Mirage ES FWD!! If you're trying to purchase a car and not having any luck anywhere else, go to Firkins mitsubishi and ask for Linzy!! He will definitely help you out! Great customer service! Thank you so ...

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Google Mar 11, 2020
 

WOW!Just had the best experience purchasing our Fl. Thanks to Kerri , Rhonda + Mike , we got the best service and attention. Every single person here is beyond friendly and not "salesy". We wish we lived closer but it was definitely worth the hour drive! It blows our local VW locations out of the water. Thanks for the great experience!

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Google Mar 10, 2020
 

Great people to work with! Love the vehicle we bought and the price was right. We would recommend this dealership and their employees to anyone looking for a new or used vehicle so very careful!.

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Google Feb 25, 2020
 

Carry is wonderful!! Ty for your help!!

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Google Jan 22, 2020
 

Nice pace

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Firkins Service

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Google May 7, 2020
 

The salesperson and managers were pliable and kept my requests in mind as we were working on a deal. I felt, at the conclusion of the process, that each party benefited from the negotiations that ensued.

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Google Feb 19, 2020
 

Positive: Quality

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Google Dec 17, 2019
 

Firkins Collision center just repaired my wife’s car and did an excellent job. I cannot thank Mike Davidson , Hiu , and the staff in the collision center enough. They were great to deal with and even though the insurance company was terrible , they helped smooth everything out and make what was a difficult time , livable. Thanks again Mike.

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Google Nov 17, 2019
 
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Google Oct 17, 2019
 

I was in a terrible accident and the person that rear ended me used GAINSCO. I had heard horror stories about this company. However I took my truck into Firken's to get repaired and Mark Johnson was amazing! He kept me informed during the entire process even getting my vehicle service and some recalls taken care. I was not even aware of these recalls. This is the absolute gold standard when it comes to customer service. Mark went above and beyond. He was also able to deal with GAINSCO and I barely even spoke to them. The type of employee ...

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Google Oct 17, 2019
 

I just bought a Chrysler PT Cruiser and I needed a couple things done on the car . I took the car here and service I received was great .

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Google Sep 17, 2019
 

What a great experience. I dropped my car off and was in a rental car quickly. They contacted my insurance company and coordinated everything. When there was an issue with a non OEM part being the choice of the insurance company, the body shop manager called me and let me know. He told me how he was going to handle it and let me know that I might need to get involved with the insurance company to demand an OEM part. He told me he would not put the non OEM part (bumper cover) on my car because the quality ...

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Google Sep 17, 2019
 

Ask for Brian he’s the best !

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Google Jul 17, 2019
 

Bought my car here... great experience

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Google May 17, 2019
 

Firkins Used Cars

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Google May 27, 2020
 
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Google May 2, 2020
 

My husband and I have bought numerous vehicles in our 48 years of marriage. Some good experiences and some bad. This company did an outstanding job in the purchase of our vehicle. Our salesperson Dwayne Josey was friendly, knowledgeable and very attentive to our needs. Outstanding customer service!! Thank you

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Google Feb 24, 2020
 
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Google Feb 10, 2020
 

This is the first time I bought a vehicle from the used side of Firkins, they are great people to deal with. We spoke with three different sales people because of coming a couple different times to look at a vehicle once at closing the salesman was willing to stay past 8pm to help us but we told him we would come back the next day. He was unfortunately sick the next day so we dealt with a different salesman and he was excellent. We even spoke with one of the guys we had bought a new vehicle from years ...

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Google Jan 17, 2020
 

Recently bought a Nissan Pathfinder. I got a great deals and Dwayne was professional and helpful and made the whole experience great. Highly recommend this dealership and staff.

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Google Dec 17, 2019
 

Sales associates were professional and knowledgeable. The store was clean and well kept. It was a very nice experience And I Wouldn't hesitate to refer my friends or family there. Yes I did find a very nice and affordable car. .

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Google Dec 17, 2019
 

Following my retirement a couple of months ago, I was looking to buy myself a gift, specifically a pre-owned jeep. For weeks my wife and I visited the local dealerships in Jacksonville Florida where numerous jeeps were parked in the lots. None of the jeeps or the sales persons met the standards we were looking for. We finally came across Firkins Chrysler Dodge and Jeep. We looked on their website and found the jeep I was looking for down to every detail.Our experience with not only Gino, the Pre-Owned Director, but also Bert, the sales consultant, was simply outstanding. ...

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Google Nov 17, 2019
 

I had a very pleasant and positive car buying experience (10/11) at Firkin's Pre-owned Outlet in Bradenton . The sales staff, specifically Danny Litteral, were very friendly, attentive and professional. At first the deal didn't seem possible, but they truly worked with me to make it happen. A follow up call the next day from Danny to see how the vehicle was working out for me was a nice gesture.Danny is very experienced, knowledgeable, polite and friendly. Per my experience, I would highly recommend the dealership, and Danny as a salesperson.I had a very pleasant and positive car buying experience (10/11) ...

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Google Nov 17, 2019
 

We purchased a used 2019 Nissan Rogue and we did more research on this car than on any other we had purchased. Once we were settled on a vehicle we were undecided whether to buy new or used so we talked to multiple dealerships and were really disappointed by some of the results. Our first contact with Firkins was Marly Saxton (Internet sales)and she was a very super person to go back and forth with while we decided on a vehicle. Se understood that we had questions to be answered while we worked through our decision.Our sales person was ...

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Google Nov 17, 2019
 

Great prices and very easy to deal with!

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