Customer Testimonials

Firkins Chrysler Dodge Jeep Ram

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DealerRater Jan 19, 2022

Patrick Ryan was tremendous in the way that he engaged me for service! Got me right in for the repair that I needed.

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DealerRater Jan 17, 2022

the staff is friendly and helpful they don't high pressure you to buy something you really don't need

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DealerRater Jan 17, 2022

People make the difference Been coming to Firkins for over 30 years. Excellent service and quality of repairs & upkeep!

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DealerRater Jan 17, 2022

service dept. is always helpful two vehicles serviced regularly for oil changes or any other work needed Joe Murray is most helpful along with the rest of the staff

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DealerRater Jan 17, 2022

Easy to work with, friendly and knowledgeable staff. Speed of service was very good. Thanks

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DealerRater Jan 17, 2022

Best dealer in Southwest Florida. Thoughtful and kind just what we needed. We own a van and trackhawk we purchased from them. They continue to maintain it for us. Thanks Team Firkins!

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DealerRater Jan 17, 2022

Ray was amazing and thorough In both of our appointments. He took care of both of our cars.

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DealerRater Jan 7, 2022

My Service Advisor, Joe Murray and the staff at Ferkins did a great job of repairing and improving our vehicle. We recently had warranty work done along with an alignment and new tires installed on new rims we provided, all at a reasonable price. We were very satisfied with the results!

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DealerRater Jan 4, 2022

Firkins personnel have always given us the most outstanding professional, courteous service while selling us our Pacifica Van, maintaining it and most recently repairing significant damage due to a loose sixty pound truck wheel slamming into the front of our van. Mike and his colleagues in the Collision Center did a fabulous repair job. They had to deal with our Insurance Company’s appraisal service which was to put it very mildly horrific. Mike was like a bulldog calling/ emailing the Appraisal Company’s Regional Manager and Vice President many times until they finally returned his calls so he could “...

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DealerRater Jan 4, 2022

Joe has always done an excellent job For service and I setting up appointments thanks

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DealerRater Jan 2, 2022

Dealership was clean and presentable. Everyone we came in contact with were courteous and very helpful.

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DealerRater Jan 2, 2022

Joe was so helpful and went above and beyond to get me exactly what I wanted! So grateful for this dealership, everything was so smooth and I will be recommending to everyone I know that needs a car in the future:)

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DealerRater Dec 23, 2021

Treated great as always always go back there working with them now for more work on my jeep

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DealerRater Dec 22, 2021

Joe in the service lane is very responsive and helpful he is an outstanding representation for the dealership and I will continue to utilize firkins because of people like him.

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DealerRater Dec 17, 2021

Best jeep Chrysler dealership in the area, large inventory of RAM Trucks, excellent Service Department.

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DealerRater Dec 10, 2021

Joe Murray in the service department was outstanding. He took the time to explain what was needed any why. There are several places to get service but I go to Firkins because of the people like Joe.

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DealerRater Dec 8, 2021

Prompt courteous professional knowledgeable service advisor Joe Murray On time and price as quoted .. Joe has been my service advisor from the time i purchased my Jeep in 2007. I trust him and Firkins

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DealerRater Dec 4, 2021

I have used Firkins in the past besides this past time. I have always been happy with their service and kindness. Great work! Thank you Firkins, again!!

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DealerRater Dec 3, 2021

Prompt courteous professional knowledgeable service advisor Sean Averso On time and price as quoted Thankyou

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DealerRater Dec 2, 2021

great service in and out 1 hour ken was great to work with and very knowledgeable

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DealerRater Dec 2, 2021

Buying this vehicle from this Firkins dealership has been our best experience we have ever had. Our salesman Shane Eagen was superior, knows his products. Thanks Shane.

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Cars Dec 1, 2021

Excellent service team that listens, keeps you informed and acts. Real pros! Richard Drewes is an excellent service advisor! Highly recommend this dealership to anyone buying a car.

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DealerRater Nov 30, 2021

Sean was great! He went over my service contract and showed me that it wasn’t as advertised through the Honda dealer. My Jeep was finished with the services needed in much less time than I was told. Thanks Sean and thanks Firkins!

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DealerRater Nov 29, 2021

I had a problem with an aftermarket dual battery system installed on my Jeep while visiting Florida and the Service Department at Firkins Jeep were phenomenal in trouble shooting the problem and helping me out during Thanksgiving week. The service department team was like the Good Samaritan helping out this out-of-town visitor. Many thanks!

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DealerRater Nov 25, 2021

Great customer service. Operator and service personnel couldn’t be nicer. Service manager is great.

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DealerRater Nov 25, 2021

Treated me the way you want to be treated . Will continue to do business with them

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DealerRater Nov 25, 2021

Fast, courteous service. My tires were ordered one day and next day they installed them.. very proficient and organized service department!

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DealerRater Nov 25, 2021

Great dealership, takes a while for service appointments but good dealership overall, they take care of you.

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DealerRater Nov 24, 2021

Joe is an incredible asset to your company and a large part of why I work with Firkins. Very responsive and personable

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DealerRater Nov 24, 2021

Everyone was very nice to me.. when I took my car in for service I couldn’t be treated any nicer Thank uou

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DealerRater Nov 24, 2021

I wrote a review after my 11/11/21 service and I still feel the service was very professional, clearly communicated and polite. I have not had a bad experience at Firkins Dodge of Bradenton.

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DealerRater Nov 24, 2021

Joe Murray does a great job. Always provides explanation of work required In detail and gets work completed in timely manner

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DealerRater Nov 19, 2021

Thank you for your attention friendly and explanation to the car is good, good seller

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DealerRater Nov 19, 2021

Everyone was great with the process and did a good job of getting the sale completed quickly

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DealerRater Nov 1, 2021

Engine was replaced, Joe Murray was very helpful and communicated well, staff was friendly and helpful as well

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Cars Nov 1, 2021

Had a factory recall on 2021 Wrangler. Software issue. Ken my service advisor had me in and out in an hour! Courteous team work. All okay

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DealerRater Oct 31, 2021

Service is always fast . You can sit and wait inside or out .you are gretted with a smile .the greater will ask you if you want a bottle of water . And it is always clean . Hasel free. Thanks

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DealerRater Oct 31, 2021

Service always does a great job .and makes you feel like they want your business.

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DealerRater Oct 31, 2021

I have always received excellent service and I would recommend Firkins Chrysler Jeep to anyone who wants a pleasant car buying or car service experience.

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DealerRater Oct 31, 2021

I would have scored 5 if you could get help to speed up the time.

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DealerRater Oct 29, 2021

Great service. Very happy with this dealership. Sean was very helpful and explained all that was needed.

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DealerRater Oct 28, 2021

My family buys all our vehicles from a Firkins dealership. I drove almost 600 miles to buy this one. Thanks again.

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DealerRater Oct 24, 2021

Justin was very knowledgeable on the product and was a joy to work with. In fact all of the people we worked with were pleasant and knowledgeable as they delivered their piece of the purchase process.

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DealerRater Oct 23, 2021

Service was quick and efficient, my car is running good, They provided a nice loaner.

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DealerRater Oct 23, 2021

I have been with this dealership for over 20 years and still very happy with them! Joe Murray I’d the best.

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DealerRater Oct 22, 2021

Both the welcome and farewell were pleasant. Clean, quiet waiting area. Completed in timely fashion.

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DealerRater Oct 22, 2021

They communicated clearly what the problem was and fixed it in a timely manner which helped to get our jeep back quickly.

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DealerRater Oct 22, 2021

They diagnosed and fixed the issues with my Jeep in one day. Very happy with the service!

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DealerRater Oct 22, 2021

Always a professional experience. This is the fourth auto I have purchased from Firkins. Best dealership I’ve had the pleasure to deal with!

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DealerRater Oct 21, 2021

Excellent service at fair prices. Ken in service is knowledgeable and keeps me informed as to the status of my service.

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DealerRater Oct 21, 2021

Wonderful dealership. I used to work there and always had a good experience. Will buy another car there

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DealerRater Oct 21, 2021

My service advisor was extremely friendly and helpful. I will always come back to Firkins.

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DealerRater Oct 11, 2021

Firkins is an awesome dealer! We had a great experience. Shane was the BEST. Very knowledgeable about the product as well. Will definitely buy from them again! Thanks. 😀

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DealerRater Oct 11, 2021

Shawn and Luis did an outstanding job with my purchasing of my new truck. Stand up guys!!!!!

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DealerRater Oct 10, 2021

I was very impressed with my service guy, Joe Murray. He made sure I was well taken care of and that I was informed of every thing. Thanks Joe.

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DealerRater Oct 8, 2021

Joe and Andy are the best! The understood my needs and exceeded them. Thank you both very much

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DealerRater Oct 6, 2021

Fast and easy process. Ronda was very helpful in getting the truck I wanted and pricing it for me.

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DealerRater Oct 5, 2021

Whenever I have a problem or need service on my Jeep Gladiator I call Joe Murray at Firkins Chrysler Jeep. I always receive fast reliable service from Joe and his crew at the dealership. Nothing to say except if you want the best service in town call Joe.

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DealerRater Oct 2, 2021

The service advisor Joe Murray is great very knowledable and helpful and courtious great experience.

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DealerRater Sep 22, 2021

Very easy to work with. Made the process easy,was willing to make a deal

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DealerRater Sep 22, 2021

What a great experience if I could leave more stars I would. Our salesman, Shawn Clarke was awesome, he handled everything and was such a pleasure to work with. Great Customer Service from everyone, Serg and Mr. Mark Russell was great to work with too. If your looking for a new or used car, please check them out, you will not be disappointed. Thank you all, such a great experience!!!

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DealerRater Sep 17, 2021

Chris Richardson is a great salesman. Very pleased with my purchase. This is my second car I have leased trough Firkins

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DealerRater Sep 17, 2021

Joe W, was tremendously helpful and offered many options within my budget for the type of vehicle I was looking at purchasing and trading in my Chrysler van.

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DealerRater Sep 16, 2021

Easy deal no back and forth haggle, they did whatever they could to make it happen! Very happy with our salesman Mark Gray would buy from him again!

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DealerRater Sep 4, 2021

Been very diligence working remotely with me buying new jeep. Randy and Ira very responsive. Also owner Bob Firkins very active in the selling of car to me

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DealerRater Sep 2, 2021

Beautiful dealer with great sales and staff. Great experience! We negotiated the price before arriving since we were coming from Miami, FL. This was the only dealer who had this vehicle and who was willing to negotiate with us. Aravella, Ricardo and Jef made it possible for our deal to work out and we were in and out within 2.5 hours! One of the quickest purchase I have ever made. Thanks for everything!

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DealerRater Sep 2, 2021

Everything was easy and quickly done and the truck that I bought is perfect. The salesmen and financial advisor were amazing and informative. Thank you!!

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DealerRater Aug 26, 2021

I think this might be the sixth vehicle that I have purchased and I’ve always had a good experience with dealer

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DealerRater Aug 22, 2021

This dealership was wonderful the salesman and the people are very helpful we love the place

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DealerRater Aug 15, 2021

It was a good experience buying from Ferkins will definitely recommend them to friends and family

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DealerRater Aug 9, 2021

I have dealt with Firkins a few times in the past few months and this time by far was the most enjoyable and made me feel like I mattered! Justin was phenomenal and so was Carl in Finance.

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DealerRater Aug 6, 2021

Great experience. I dealt with Justin for my truck purchase. Super nice guy, patient, not pushy at all. Good experience. Second truck I’ve bought at firkins and I doubt it will be my last.

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DealerRater Jul 26, 2021

My service on Thursday, July 22 was done in a very professional manner by Sean. He handled my service well and I appreciated his honesty about the extra time involved for routine maintenance. In the future I will make an appointment, drop my car off and pick it up at the end of the day.

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DealerRater Jul 26, 2021

Firkins dealership offered excellent customer service. The agent, Rhonda, that I worked with was very professional,polite,knowledgeable , and thorough. everything was taken care of in a very timely manner. I am very pleased with the service and with my new jeep.

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DealerRater Jul 26, 2021

Exceptional service! Sean took care of me and my car situation with great professionalism and kindness. Highly recommend the service department and dealership! Top notch!

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DealerRater Jul 26, 2021

Joe was great!!! He was very knowledgeable helpful and very respectful. He reminded us of our son. With out a doubt one of your best salesman.

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DealerRater Jul 25, 2021

Helped me out cost a lot more than I was expecting but it’s fixed. I’m happy to have my jeep. They were all very nice

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DealerRater Jul 24, 2021

Your dealership does a lot of things right. I call make an appointment, drop off vehicle, I get a call when ready, pick up vehicle and pay and on my way. Easy.

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DealerRater Jul 24, 2021

We purchased the car here and had it serviced at this dealership for the life of the car. They have done a good job of keeping it running safety.

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DealerRater Jul 18, 2021

Patrick was very knowledgeable and kept me updated to the arrival time of my car. He was very professional and made the process very easy.

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DealerRater Jul 17, 2021

If we could give this dealership 10 stars we would what a great experience. We have been shopping for a particular Wrangler Rubicon. Had been to three jeep dealerships had been treated like crap the usual car dealership tricks. Then I called Firkins and got Justin Langman what a awesome salesman. Very knowledgeable on Jeeps and no pressure at all. We did numbers over the phone and when we drove over 100 miles to get there nothing changed. Everyone at Firkins was great the finance manager Clark a super nice guy. The General Manager even came out and welcomed us to the ...

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DealerRater Jul 16, 2021

I cannot say more great things about the used car side of Firkins Bradenton. I get so nervous buying new cars and i really found something i liked but didnt want it to have loads of issues. The tech Aaron Davis came out and spoke to me and looked over my car thoroughly and made me feel so confident and so comfortable in my car buying experience. If you are ever looking for a used car or somewhere to get work done but a HONEST and sincere tech that is not trying to just knock you over the head for ...

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DealerRater Jul 13, 2021

They serviced my car the same day I called with my issue and gave me a loner car for the day. Joe Murray in service went out of his way to make sure I had my car prior to the pending storm.

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DealerRater Jul 9, 2021

You service department and service advisor Joe are both 5 STAR. Service after the sale is why I will buy my next vehicle at Firkins

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DealerRater Jul 7, 2021

We had an emergency and they got us on the road right away! Excellent service!

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DealerRater Jul 7, 2021

Bryan worked really hard with my insurance company. When I picked my car up it looked as if it were brand new. Very friendly I would definitely go there again.

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DealerRater Jul 2, 2021

Firkins and our salesman Scott were professional and a pleasure to work with. We have bought 4 vehicles from them We recommend buying from Firkins.

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DealerRater Jul 2, 2021

It was a decent experience - Firkins wasn’t high pressure and the price was fair for the market. Rated them low because repairs needed on my used car purchase and they did them quickly however 2 issues were not to my satisfaction. I paid over $50k for a used diesel truck and asked for the power seat to be fixed…When it recurred on the 2nd day of ownership I was told to push on the seat and move it around then the power seat adjustment should start working again. The proper fix was to replace the wire harness or ...

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DealerRater Jun 25, 2021

Great service as always for myself and family. Joe has always taken care of us for a long time. Sales has also been great to me

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DealerRater Jun 25, 2021

Best experience and service purchasing our 2021 Dodge Challenger RT!

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DealerRater Jun 24, 2021

Amazing service they go above and beyond to please customers

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DealerRater Jun 23, 2021

Brought my car in due to a recall besides minor service. To my knowledge, everything was performed satisfactorily. I am waiting on a part that is on backorder.

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DealerRater Jun 20, 2021

My third purchase from this dealer and has had a great experience Everytime. My sales guy Shawn Clark was great as always and Serg the finance guy with his magic fingers got me a great deal. Management also stepped in to help me get it done. Usually for me buying a car is very stressful but Shawn and the Ferkins team made it very easy and stress-free. Hight recommend!

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Cars Apr 18, 2021

fast knowledgeable and ready to serve. Rhonda O'brien knows her stuff. the cars know a days are so complex it take help from experienced people to get to it taken care of . Great job getting us in a new Jeep Thank you

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Cars Sep 19, 2020

I have never dealt with a dealership that was as professional and thorough as Firkins. The deal itself was difficult as it was for my son who is in the Army Airborne stationed in Italy and during the sale was transferred to Alaska. Other dealerships I approached did not want to be involved as there were many obstacles to overcome including a 14 day quarantine period that my son had on his arrival to Alaska. I taught sales and was actively involved in selling product that could easily reach $100,000 and without too much effort, could reach a quarter of a million. ...

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Cars Aug 8, 2020

My husband and I had an opportunity to visit Firkins Chrysler Jeep Dodge Ram 3 days ago as we were looking to purchase a truck. Our sales consultant Shawn Clarke did an amazing job of informing us of all of our options, we were able to take a test run in one of the trucks that we were looking at as well as receive information about the brand as a whole. Shawn did an exceptional job assisting us from start to finish. We are forever grateful and had a wonderful experience and plan to recommend the dealership to all of our ...

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Cars Feb 16, 2020

Bought a used Pacifica in December 2019 from Firkins which is located on the opposite coast of Florida from me. I located the vehicle on the internet, and the reputation and ratings for the dealership were more important than proximity in my decision making. I worked with Michael Sorensen, and after just a few text messages and emails to iron out details, I test drove the vehicle and was driving it home. The whole process went very quickly and smoothly. Even after I discovered a missing piece of equipment, Mike mailed it to me immediately which I greatly appreciated. He was ...

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Cars Mar 12, 2019

Bought a newly traded in car Saturday, it had not been serviced yet. We were told it would be serviced and detailed for Monday pick up. Not only was the car detailed to like new, it had a new battery, wipers, filters, and fluids installed. Home run Firkins! We will be back, keep it up

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Cars May 8, 2018

The Quick Service and the solid answers given to me by Teresa Stevens she took the time to go through the process and how to operate one of the radio functions

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Cars May 8, 2018

Everyone was very nice and helpful. I got offered water by 4 different people while I was waiting which was nice. Lol.

Firkins Mitsubishi

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DealerRater Jan 19, 2022

Patrick Ryan was tremendous in the way that he engaged me for service! Got me right in for the repair that I needed.

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DealerRater Jan 17, 2022

the staff is friendly and helpful they don't high pressure you to buy something you really don't need

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DealerRater Jan 17, 2022

People make the difference Been coming to Firkins for over 30 years. Excellent service and quality of repairs & upkeep!

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DealerRater Jan 17, 2022

service dept. is always helpful two vehicles serviced regularly for oil changes or any other work needed Joe Murray is most helpful along with the rest of the staff

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DealerRater Jan 17, 2022

Easy to work with, friendly and knowledgeable staff. Speed of service was very good. Thanks

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DealerRater Jan 17, 2022

Best dealer in Southwest Florida. Thoughtful and kind just what we needed. We own a van and trackhawk we purchased from them. They continue to maintain it for us. Thanks Team Firkins!

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DealerRater Jan 17, 2022

Ray was amazing and thorough In both of our appointments. He took care of both of our cars.

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DealerRater Jan 7, 2022

My Service Advisor, Joe Murray and the staff at Ferkins did a great job of repairing and improving our vehicle. We recently had warranty work done along with an alignment and new tires installed on new rims we provided, all at a reasonable price. We were very satisfied with the results!

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DealerRater Jan 4, 2022

Firkins personnel have always given us the most outstanding professional, courteous service while selling us our Pacifica Van, maintaining it and most recently repairing significant damage due to a loose sixty pound truck wheel slamming into the front of our van. Mike and his colleagues in the Collision Center did a fabulous repair job. They had to deal with our Insurance Company’s appraisal service which was to put it very mildly horrific. Mike was like a bulldog calling/ emailing the Appraisal Company’s Regional Manager and Vice President many times until they finally returned his calls so he could “...

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DealerRater Jan 4, 2022

Joe has always done an excellent job For service and I setting up appointments thanks

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DealerRater Jan 2, 2022

Dealership was clean and presentable. Everyone we came in contact with were courteous and very helpful.

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DealerRater Jan 2, 2022

Joe was so helpful and went above and beyond to get me exactly what I wanted! So grateful for this dealership, everything was so smooth and I will be recommending to everyone I know that needs a car in the future:)

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DealerRater Dec 23, 2021

Treated great as always always go back there working with them now for more work on my jeep

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DealerRater Dec 22, 2021

Joe in the service lane is very responsive and helpful he is an outstanding representation for the dealership and I will continue to utilize firkins because of people like him.

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DealerRater Dec 17, 2021

Best jeep Chrysler dealership in the area, large inventory of RAM Trucks, excellent Service Department.

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DealerRater Dec 10, 2021

Joe Murray in the service department was outstanding. He took the time to explain what was needed any why. There are several places to get service but I go to Firkins because of the people like Joe.

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DealerRater Dec 8, 2021

Prompt courteous professional knowledgeable service advisor Joe Murray On time and price as quoted .. Joe has been my service advisor from the time i purchased my Jeep in 2007. I trust him and Firkins

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DealerRater Dec 4, 2021

I have used Firkins in the past besides this past time. I have always been happy with their service and kindness. Great work! Thank you Firkins, again!!

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DealerRater Dec 3, 2021

Prompt courteous professional knowledgeable service advisor Sean Averso On time and price as quoted Thankyou

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DealerRater Dec 2, 2021

great service in and out 1 hour ken was great to work with and very knowledgeable

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DealerRater Dec 2, 2021

Buying this vehicle from this Firkins dealership has been our best experience we have ever had. Our salesman Shane Eagen was superior, knows his products. Thanks Shane.

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Cars Dec 1, 2021

Excellent service team that listens, keeps you informed and acts. Real pros! Richard Drewes is an excellent service advisor! Highly recommend this dealership to anyone buying a car.

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DealerRater Nov 30, 2021

Sean was great! He went over my service contract and showed me that it wasn’t as advertised through the Honda dealer. My Jeep was finished with the services needed in much less time than I was told. Thanks Sean and thanks Firkins!

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DealerRater Nov 29, 2021

I had a problem with an aftermarket dual battery system installed on my Jeep while visiting Florida and the Service Department at Firkins Jeep were phenomenal in trouble shooting the problem and helping me out during Thanksgiving week. The service department team was like the Good Samaritan helping out this out-of-town visitor. Many thanks!

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DealerRater Nov 25, 2021

Great customer service. Operator and service personnel couldn’t be nicer. Service manager is great.

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DealerRater Nov 25, 2021

Treated me the way you want to be treated . Will continue to do business with them

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DealerRater Nov 25, 2021

Fast, courteous service. My tires were ordered one day and next day they installed them.. very proficient and organized service department!

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DealerRater Nov 25, 2021

Great dealership, takes a while for service appointments but good dealership overall, they take care of you.

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DealerRater Nov 24, 2021

Joe is an incredible asset to your company and a large part of why I work with Firkins. Very responsive and personable

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DealerRater Nov 24, 2021

Everyone was very nice to me.. when I took my car in for service I couldn’t be treated any nicer Thank uou

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DealerRater Nov 24, 2021

I wrote a review after my 11/11/21 service and I still feel the service was very professional, clearly communicated and polite. I have not had a bad experience at Firkins Dodge of Bradenton.

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DealerRater Nov 24, 2021

Joe Murray does a great job. Always provides explanation of work required In detail and gets work completed in timely manner

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DealerRater Nov 19, 2021

Thank you for your attention friendly and explanation to the car is good, good seller

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DealerRater Nov 19, 2021

Everyone was great with the process and did a good job of getting the sale completed quickly

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DealerRater Nov 1, 2021

Engine was replaced, Joe Murray was very helpful and communicated well, staff was friendly and helpful as well

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Cars Nov 1, 2021

Had a factory recall on 2021 Wrangler. Software issue. Ken my service advisor had me in and out in an hour! Courteous team work. All okay

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DealerRater Oct 31, 2021

Service is always fast . You can sit and wait inside or out .you are gretted with a smile .the greater will ask you if you want a bottle of water . And it is always clean . Hasel free. Thanks

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DealerRater Oct 31, 2021

Service always does a great job .and makes you feel like they want your business.

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DealerRater Oct 31, 2021

I have always received excellent service and I would recommend Firkins Chrysler Jeep to anyone who wants a pleasant car buying or car service experience.

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DealerRater Oct 31, 2021

I would have scored 5 if you could get help to speed up the time.

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DealerRater Oct 29, 2021

Great service. Very happy with this dealership. Sean was very helpful and explained all that was needed.

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DealerRater Oct 28, 2021

My family buys all our vehicles from a Firkins dealership. I drove almost 600 miles to buy this one. Thanks again.

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DealerRater Oct 24, 2021

Justin was very knowledgeable on the product and was a joy to work with. In fact all of the people we worked with were pleasant and knowledgeable as they delivered their piece of the purchase process.

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DealerRater Oct 23, 2021

Service was quick and efficient, my car is running good, They provided a nice loaner.

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DealerRater Oct 23, 2021

I have been with this dealership for over 20 years and still very happy with them! Joe Murray I’d the best.

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DealerRater Oct 22, 2021

Both the welcome and farewell were pleasant. Clean, quiet waiting area. Completed in timely fashion.

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DealerRater Oct 22, 2021

They communicated clearly what the problem was and fixed it in a timely manner which helped to get our jeep back quickly.

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DealerRater Oct 22, 2021

They diagnosed and fixed the issues with my Jeep in one day. Very happy with the service!

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DealerRater Oct 22, 2021

Always a professional experience. This is the fourth auto I have purchased from Firkins. Best dealership I’ve had the pleasure to deal with!

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DealerRater Oct 21, 2021

Excellent service at fair prices. Ken in service is knowledgeable and keeps me informed as to the status of my service.

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DealerRater Oct 21, 2021

Wonderful dealership. I used to work there and always had a good experience. Will buy another car there

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DealerRater Oct 21, 2021

My service advisor was extremely friendly and helpful. I will always come back to Firkins.

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DealerRater Oct 11, 2021

Firkins is an awesome dealer! We had a great experience. Shane was the BEST. Very knowledgeable about the product as well. Will definitely buy from them again! Thanks. 😀

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DealerRater Oct 11, 2021

Shawn and Luis did an outstanding job with my purchasing of my new truck. Stand up guys!!!!!

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DealerRater Oct 10, 2021

I was very impressed with my service guy, Joe Murray. He made sure I was well taken care of and that I was informed of every thing. Thanks Joe.

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DealerRater Oct 8, 2021

Joe and Andy are the best! The understood my needs and exceeded them. Thank you both very much

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DealerRater Oct 6, 2021

Fast and easy process. Ronda was very helpful in getting the truck I wanted and pricing it for me.

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DealerRater Oct 5, 2021

Whenever I have a problem or need service on my Jeep Gladiator I call Joe Murray at Firkins Chrysler Jeep. I always receive fast reliable service from Joe and his crew at the dealership. Nothing to say except if you want the best service in town call Joe.

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DealerRater Oct 2, 2021

The service advisor Joe Murray is great very knowledable and helpful and courtious great experience.

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DealerRater Sep 22, 2021

Very easy to work with. Made the process easy,was willing to make a deal

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DealerRater Sep 22, 2021

What a great experience if I could leave more stars I would. Our salesman, Shawn Clarke was awesome, he handled everything and was such a pleasure to work with. Great Customer Service from everyone, Serg and Mr. Mark Russell was great to work with too. If your looking for a new or used car, please check them out, you will not be disappointed. Thank you all, such a great experience!!!

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DealerRater Sep 17, 2021

Chris Richardson is a great salesman. Very pleased with my purchase. This is my second car I have leased trough Firkins

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DealerRater Sep 17, 2021

Joe W, was tremendously helpful and offered many options within my budget for the type of vehicle I was looking at purchasing and trading in my Chrysler van.

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DealerRater Sep 16, 2021

Easy deal no back and forth haggle, they did whatever they could to make it happen! Very happy with our salesman Mark Gray would buy from him again!

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DealerRater Sep 4, 2021

Been very diligence working remotely with me buying new jeep. Randy and Ira very responsive. Also owner Bob Firkins very active in the selling of car to me

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DealerRater Sep 2, 2021

Beautiful dealer with great sales and staff. Great experience! We negotiated the price before arriving since we were coming from Miami, FL. This was the only dealer who had this vehicle and who was willing to negotiate with us. Aravella, Ricardo and Jef made it possible for our deal to work out and we were in and out within 2.5 hours! One of the quickest purchase I have ever made. Thanks for everything!

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DealerRater Sep 2, 2021

Everything was easy and quickly done and the truck that I bought is perfect. The salesmen and financial advisor were amazing and informative. Thank you!!

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DealerRater Aug 26, 2021

I think this might be the sixth vehicle that I have purchased and I’ve always had a good experience with dealer

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DealerRater Aug 22, 2021

This dealership was wonderful the salesman and the people are very helpful we love the place

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DealerRater Aug 15, 2021

It was a good experience buying from Ferkins will definitely recommend them to friends and family

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DealerRater Aug 9, 2021

I have dealt with Firkins a few times in the past few months and this time by far was the most enjoyable and made me feel like I mattered! Justin was phenomenal and so was Carl in Finance.

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DealerRater Aug 6, 2021

Great experience. I dealt with Justin for my truck purchase. Super nice guy, patient, not pushy at all. Good experience. Second truck I’ve bought at firkins and I doubt it will be my last.

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DealerRater Jul 26, 2021

My service on Thursday, July 22 was done in a very professional manner by Sean. He handled my service well and I appreciated his honesty about the extra time involved for routine maintenance. In the future I will make an appointment, drop my car off and pick it up at the end of the day.

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DealerRater Jul 26, 2021

Firkins dealership offered excellent customer service. The agent, Rhonda, that I worked with was very professional,polite,knowledgeable , and thorough. everything was taken care of in a very timely manner. I am very pleased with the service and with my new jeep.

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DealerRater Jul 26, 2021

Exceptional service! Sean took care of me and my car situation with great professionalism and kindness. Highly recommend the service department and dealership! Top notch!

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DealerRater Jul 26, 2021

Joe was great!!! He was very knowledgeable helpful and very respectful. He reminded us of our son. With out a doubt one of your best salesman.

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DealerRater Jul 25, 2021

Helped me out cost a lot more than I was expecting but it’s fixed. I’m happy to have my jeep. They were all very nice

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DealerRater Jul 24, 2021

Your dealership does a lot of things right. I call make an appointment, drop off vehicle, I get a call when ready, pick up vehicle and pay and on my way. Easy.

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DealerRater Jul 24, 2021

We purchased the car here and had it serviced at this dealership for the life of the car. They have done a good job of keeping it running safety.

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DealerRater Jul 18, 2021

Patrick was very knowledgeable and kept me updated to the arrival time of my car. He was very professional and made the process very easy.

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DealerRater Jul 17, 2021

If we could give this dealership 10 stars we would what a great experience. We have been shopping for a particular Wrangler Rubicon. Had been to three jeep dealerships had been treated like crap the usual car dealership tricks. Then I called Firkins and got Justin Langman what a awesome salesman. Very knowledgeable on Jeeps and no pressure at all. We did numbers over the phone and when we drove over 100 miles to get there nothing changed. Everyone at Firkins was great the finance manager Clark a super nice guy. The General Manager even came out and welcomed us to the ...

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DealerRater Jul 16, 2021

I cannot say more great things about the used car side of Firkins Bradenton. I get so nervous buying new cars and i really found something i liked but didnt want it to have loads of issues. The tech Aaron Davis came out and spoke to me and looked over my car thoroughly and made me feel so confident and so comfortable in my car buying experience. If you are ever looking for a used car or somewhere to get work done but a HONEST and sincere tech that is not trying to just knock you over the head for ...

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DealerRater Jul 13, 2021

They serviced my car the same day I called with my issue and gave me a loner car for the day. Joe Murray in service went out of his way to make sure I had my car prior to the pending storm.

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DealerRater Jul 9, 2021

You service department and service advisor Joe are both 5 STAR. Service after the sale is why I will buy my next vehicle at Firkins

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DealerRater Jul 7, 2021

We had an emergency and they got us on the road right away! Excellent service!

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DealerRater Jul 7, 2021

Bryan worked really hard with my insurance company. When I picked my car up it looked as if it were brand new. Very friendly I would definitely go there again.

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DealerRater Jul 2, 2021

Firkins and our salesman Scott were professional and a pleasure to work with. We have bought 4 vehicles from them We recommend buying from Firkins.

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DealerRater Jul 2, 2021

It was a decent experience - Firkins wasn’t high pressure and the price was fair for the market. Rated them low because repairs needed on my used car purchase and they did them quickly however 2 issues were not to my satisfaction. I paid over $50k for a used diesel truck and asked for the power seat to be fixed…When it recurred on the 2nd day of ownership I was told to push on the seat and move it around then the power seat adjustment should start working again. The proper fix was to replace the wire harness or ...

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DealerRater Jun 25, 2021

Great service as always for myself and family. Joe has always taken care of us for a long time. Sales has also been great to me

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DealerRater Jun 25, 2021

Best experience and service purchasing our 2021 Dodge Challenger RT!

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DealerRater Jun 24, 2021

Amazing service they go above and beyond to please customers

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DealerRater Jun 23, 2021

Brought my car in due to a recall besides minor service. To my knowledge, everything was performed satisfactorily. I am waiting on a part that is on backorder.

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DealerRater Jun 20, 2021

My third purchase from this dealer and has had a great experience Everytime. My sales guy Shawn Clark was great as always and Serg the finance guy with his magic fingers got me a great deal. Management also stepped in to help me get it done. Usually for me buying a car is very stressful but Shawn and the Ferkins team made it very easy and stress-free. Hight recommend!

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Cars Apr 18, 2021

fast knowledgeable and ready to serve. Rhonda O'brien knows her stuff. the cars know a days are so complex it take help from experienced people to get to it taken care of . Great job getting us in a new Jeep Thank you

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Cars Sep 19, 2020

I have never dealt with a dealership that was as professional and thorough as Firkins. The deal itself was difficult as it was for my son who is in the Army Airborne stationed in Italy and during the sale was transferred to Alaska. Other dealerships I approached did not want to be involved as there were many obstacles to overcome including a 14 day quarantine period that my son had on his arrival to Alaska. I taught sales and was actively involved in selling product that could easily reach $100,000 and without too much effort, could reach a quarter of a million. ...

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Cars Aug 8, 2020

My husband and I had an opportunity to visit Firkins Chrysler Jeep Dodge Ram 3 days ago as we were looking to purchase a truck. Our sales consultant Shawn Clarke did an amazing job of informing us of all of our options, we were able to take a test run in one of the trucks that we were looking at as well as receive information about the brand as a whole. Shawn did an exceptional job assisting us from start to finish. We are forever grateful and had a wonderful experience and plan to recommend the dealership to all of our ...

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Cars Feb 16, 2020

Bought a used Pacifica in December 2019 from Firkins which is located on the opposite coast of Florida from me. I located the vehicle on the internet, and the reputation and ratings for the dealership were more important than proximity in my decision making. I worked with Michael Sorensen, and after just a few text messages and emails to iron out details, I test drove the vehicle and was driving it home. The whole process went very quickly and smoothly. Even after I discovered a missing piece of equipment, Mike mailed it to me immediately which I greatly appreciated. He was ...

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Cars Mar 12, 2019

Bought a newly traded in car Saturday, it had not been serviced yet. We were told it would be serviced and detailed for Monday pick up. Not only was the car detailed to like new, it had a new battery, wipers, filters, and fluids installed. Home run Firkins! We will be back, keep it up

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Cars May 8, 2018

The Quick Service and the solid answers given to me by Teresa Stevens she took the time to go through the process and how to operate one of the radio functions

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Cars May 8, 2018

Everyone was very nice and helpful. I got offered water by 4 different people while I was waiting which was nice. Lol.

Firkins Service

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DealerRater Jan 19, 2022

Patrick Ryan was tremendous in the way that he engaged me for service! Got me right in for the repair that I needed.

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DealerRater Jan 17, 2022

the staff is friendly and helpful they don't high pressure you to buy something you really don't need

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DealerRater Jan 17, 2022

People make the difference Been coming to Firkins for over 30 years. Excellent service and quality of repairs & upkeep!

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DealerRater Jan 17, 2022

service dept. is always helpful two vehicles serviced regularly for oil changes or any other work needed Joe Murray is most helpful along with the rest of the staff

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DealerRater Jan 17, 2022

Easy to work with, friendly and knowledgeable staff. Speed of service was very good. Thanks

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DealerRater Jan 17, 2022

Best dealer in Southwest Florida. Thoughtful and kind just what we needed. We own a van and trackhawk we purchased from them. They continue to maintain it for us. Thanks Team Firkins!

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DealerRater Jan 17, 2022

Ray was amazing and thorough In both of our appointments. He took care of both of our cars.

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DealerRater Jan 7, 2022

My Service Advisor, Joe Murray and the staff at Ferkins did a great job of repairing and improving our vehicle. We recently had warranty work done along with an alignment and new tires installed on new rims we provided, all at a reasonable price. We were very satisfied with the results!

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DealerRater Jan 4, 2022

Firkins personnel have always given us the most outstanding professional, courteous service while selling us our Pacifica Van, maintaining it and most recently repairing significant damage due to a loose sixty pound truck wheel slamming into the front of our van. Mike and his colleagues in the Collision Center did a fabulous repair job. They had to deal with our Insurance Company’s appraisal service which was to put it very mildly horrific. Mike was like a bulldog calling/ emailing the Appraisal Company’s Regional Manager and Vice President many times until they finally returned his calls so he could “...

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DealerRater Jan 4, 2022

Joe has always done an excellent job For service and I setting up appointments thanks

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DealerRater Jan 2, 2022

Dealership was clean and presentable. Everyone we came in contact with were courteous and very helpful.

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DealerRater Jan 2, 2022

Joe was so helpful and went above and beyond to get me exactly what I wanted! So grateful for this dealership, everything was so smooth and I will be recommending to everyone I know that needs a car in the future:)

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DealerRater Dec 23, 2021

Treated great as always always go back there working with them now for more work on my jeep

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DealerRater Dec 22, 2021

Joe in the service lane is very responsive and helpful he is an outstanding representation for the dealership and I will continue to utilize firkins because of people like him.

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DealerRater Dec 17, 2021

Best jeep Chrysler dealership in the area, large inventory of RAM Trucks, excellent Service Department.

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DealerRater Dec 10, 2021

Joe Murray in the service department was outstanding. He took the time to explain what was needed any why. There are several places to get service but I go to Firkins because of the people like Joe.

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DealerRater Dec 8, 2021

Prompt courteous professional knowledgeable service advisor Joe Murray On time and price as quoted .. Joe has been my service advisor from the time i purchased my Jeep in 2007. I trust him and Firkins

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DealerRater Dec 4, 2021

I have used Firkins in the past besides this past time. I have always been happy with their service and kindness. Great work! Thank you Firkins, again!!

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DealerRater Dec 3, 2021

Prompt courteous professional knowledgeable service advisor Sean Averso On time and price as quoted Thankyou

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DealerRater Dec 2, 2021

great service in and out 1 hour ken was great to work with and very knowledgeable

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DealerRater Dec 2, 2021

Buying this vehicle from this Firkins dealership has been our best experience we have ever had. Our salesman Shane Eagen was superior, knows his products. Thanks Shane.

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Cars Dec 1, 2021

Excellent service team that listens, keeps you informed and acts. Real pros! Richard Drewes is an excellent service advisor! Highly recommend this dealership to anyone buying a car.

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DealerRater Nov 30, 2021